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Privacy policy
Data protection
The person responsible for data processing is:
Family Egle GmbH
Benzhauser Straße 10A
79108 Freiburg
Deutschland
E-mail: customersupport@beos-tools.com
We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests in a correct presentation of our offering, which prevail in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
2. Data processing for contract processing and contacting
2.1 Data processing for contract execution
For the purpose of contract execution (including inquiries regarding and processing of any existing warranty and performance claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 S. 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.
Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use data in any other way that is permitted by law and about which we will inform you in this declaration.
merchandise management system
We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
2.2 Customer Account
If you have given your consent in accordance with Art. 6 para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. The LDeletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After LIf your customer account is deleted, your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use data in any other way that is permitted by law and about which we will inform you in this declaration.
2.3 Contacting Us
As part of customer communication, we collect data to process your enquiries in accordance with Art. 6 para. 1 S. 1 lit. b GDPR personal data if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. The data collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use data in any other way that is permitted by law and about which we will inform you in this declaration.
3. Data processing for the purpose of shipping processing
For the performance of the contract in accordance with Art. 6 para. 1 S. 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
4. Data processing for payment processing
When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the payment method selected, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes
If necessary, we will provide our service providers with further data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimising our payment processes (e.g. invoicing, processing of disputed payments, accounting support). This serves in accordance with Art. 6 para. 1 S. 1 lit. f GDPR to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in protecting ourselves against fraud and in efficient payment management.
5. Promotion by email
5.1 E-mail newsletter with registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 S. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you expressly consent to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data in any other way that is permitted by law and about which we will inform you in this declaration.
5.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
6. Cookies and Other Technologies
General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies).
Protection of privacy on end devices
When you use our online service, we use technologies that are absolutely necessary to provide the telemedia service you have expressly requested. The storage of information in your device or access to information that is already stored in your device does not require your consent.
Any downstream data processing through cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). In the context of a balancing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
You can find the cookie settings for your browser under the following links:Microsoft Edge™/Safari™/Chrome™/Firefox™/Opera™
7. Social Media
7.1 Social Plugins von Facebook (by Meta), Twitter, Instagram (by Meta), Pinterest, Whatsapp
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new window in your browser. There you can, for example, press the Like or Share button.
7.2 Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube
If you have given your consent in accordance with Art. 6 para. 1 S. 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and saved for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, please refer to the providers’ data protection notices linked below. If you still need help with this, you can contact us.
Facebook(by Meta)is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be foundhere.
Our service providers are located and/or use servers in the following Lfor which the European Commission has determined by decision an adequate level of data protection: USA, Canada, Japan, SSouth Korea, New Zealand, United Kingdom, Argentina.
There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a transfer to a third country, provided that the respective service provider is certified. Certification is available.
Our service providers are located and/or use servers in these Lchange: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For this LThere is no adequacy decision from the European Commission. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.
Instagram(by Meta)is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be foundhere.
Our service providers are located and/or use servers in the following Lfor which the European Commission has determined by decision an adequate level of data protection: USA, Canada, Japan, SSouth Korea, New Zealand, United Kingdom, Argentina.
There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a transfer to a third country, provided that the respective service provider is certified. Certification is available.
Our service providers are located and/or use servers in these Lchange: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For this LThere is no adequacy decision from the European Commission. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.
YouTubeis an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.
Our service providers are located and/or use servers in Loutside the EU and the EEA, for which the European Commission has determined by decision that an adequate level of data protection is ensured.
Our service providers are located and/or use servers in Lchange outside the EU and EEA. For these LThere is no adequacy decision from the European Commission for other data protection authorities. Our cooperation with them is based on standard data protection clauses of the European Commission.
8. Contact options and your rights
8.1 Your Rights
As a data subject, you have the following rights:
- pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
- in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
- pursuant to Art. 17 GDPR, the right to Lto request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to comply with a legal obligation;
- for reasons of public interest or
- is required to assert, exercise or defend legal claims;
- according to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
- the accuracy of the data is disputed by you;
- the processing is unlawful but you object to its Lreject deletion;
- we no longer need the data, but you need them to assert, exercise or defend legal claims or
- you have lodged an objection to the processing in accordance with Art. 21 GDPR;
- pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
- according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
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Right to object Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims. This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose. |
8.2 Contact Options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or LIf you wish to delete data, revoke consent you have given or object to a specific use of data, please contact us directly using the contact details in our legal notice.
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